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Terms and Conditions

The site is offered to you, the customer, and contingent on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this site constitutes your agreement to all such terms, conditions, and notices. This site is powered and operated by (‘PointClickSwitch’, ‘We’, or ‘Us’). Customers must be 18 years or older to use this site. PointClickSwitch is not your electricity or natural gas provider and is an independent agent for retail electric providers (”REPs”) and retail natural gas providers (“RNGPs)”. By continuing to use PointClickSwitch you, the Customer agrees to the following Terms of Service (”TOS”), which we may update or revise from time to time. PointClickSwitch maintains this website to provide the customer with information about PointClickSwitch, retail electricity and natural gas service options. By using this website, you agree that you have read, understood, and agree to these TOS and Privacy Policy. If customer does not agree to these TOS, then customer should not use the website. PointClickSwitch is not an energy provider for customers.

You hereby acknowledge and agree that you have used the following broker to assist in this order: Maryland Energy Advisors LLC. You further acknowledge and agree that because the broker may be entitled to compensation tied to this order pursuant to an agreement with REPs and RNGPs, you consent to REPs and RNGPs disclosing to such broker information regarding your account, including meter readings and historical data and your contact information in support of that arrangement. By your signature below, you freely give REPs and RNGPs permission to release the information designated above. The relationship between the broker and REPs and RNGPs is one of independent contractor. The broker is not an agent of the REPs and RNGPs and the broker does not have the authority or capacity to legally bind the REPs and RNGPs. REPs and RNGPs and the broker are not affiliated, and neither has any obligation or liability with respect to the products or services to be provided by the other.


You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this agreement or use of this site. Nothing contained in this site shall be construed to prevent us from complying with law enforcement requests or requirements relating to your use of this site or information provided to or gathered by us with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between you and us with respect to your use of this site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

Service Usage

Whenever you switch your service through PointClickSwitch you are warranting to us and the applicable retail electric provider or retail natural gas provider that you are at least 18 years of age and possess the legal authority to enter into the transactions made available through this site and will use this service in accordance with all terms and conditions herein as set forth in this site. Customer agrees to provide true, accurate, current and complete information about him/her. You agree that you will be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the purchases and orders you make through this site. Customer also understands and agrees that the service may include certain communications from PointClickSwitch, such as service announcements, administrative messages, newsletter and the PointClickSwitch Annual Savings Report, and that these communications are considered part of PointClickSwitch membership and neither customer or prospective customers will be able to opt out of receiving them.
Unless explicitly stated otherwise, any new features that augment or enhance the current Service, shall be subject to this Agreement. Customer understands and agrees that the Service is provided “AS-IS”. Customer is responsible for obtaining access to the Service, and that access may involve third-party fees (such as Internet service provider or airtime charges). Customer is responsible for those fees. In addition, Customer must provide and are responsible for all equipment necessary to access the Service.


All content on this site is copyright protected by PointClickSwitch. All rights reserved. Other product and company names mentioned herein may be the trademarks of the Retail Electric Providers and Retail Natural Gas Providers.


Customer shall be prohibited from using the Service to:

impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service
access the service using any robot, spider, scraper or other automated means;
customer shall not reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the service, use of the service, or access to the service.


The information, software, products, and services provided on this site may include inaccuracies or typographical errors. Changes to the site are periodically added. Natural gas and electric providers product offerings are made available for your purchase on the site and are offered directly by the REPs and RNGPs. When you form a contract with REPs and RNGPs through this site you are contracting directly with the REPs and RNGPs that will be providing your electricity and/or natural gas supply.
The PointClickSwitch portal facilitates your transactions with REPs and RNGPs. You are not contracting for electricity or natural gas from PointClickSwitch when you switch your REPs and RNGPs. Feedback on REPs and RNGPs and their services is encouraged, but PointClickSwitch is not responsible for the performance of any REPs or RNGPs.
All such information, products or services are provided ‘as is’ without warranty of any kind. We hereby disclaim all warranties and conditions with regards to this information, products or services including, without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement. In no event shall we be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this site or with any delay or inability to use this site or for any information, product or service obtained through this site, or otherwise arising out of the use of this site, whether based on contract, tort, strict liability or otherwise, even if we have been advised of the possibility of damages. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM POINTCLICKSWITCH OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

Retail Electric Providers and Retail Natural Gas Providers

This site does not represent or imply that any service category available on this site contains a complete or comprehensive list or choice of all REPs and RNGPs that can provide service to you at your home or business address. This site may exclude certain REPs and RNGPs that have not agreed to participate on this site. Accordingly, there may be REPs and RNGPs that can provide you with service at your home or business address that do not appear on this site and are not listed as a choice for you to select as an electricity supplier. You are in no way obligated to use this site or to choose any REPs and RNGPs that appears on this site. Customer’s correspondence or business dealings with, or participation in promotions of, REPs and RNGPs or advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between Customer and such REP and RNGP or advertiser. Customer agrees that PointClickSwitch shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such REPs and RNGPs or advertisers on the service.


CUSTOMER will indemnify and hold harmless PointClickSwitch and its officers, directors, agents, representatives and employees and its affiliates, their respective officers, directors, agents, representatives and employees, for any costs or expenses of every kind and character, including court costs and attorneys’ fees, resulting from claims, including injury to and death of persons, arising from any act, omission, or incident arising directly or indirectly from the performance of its duties under this Agreement.